Frequently Asked Questions

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Frequently Asked Questions *


. What services do you offer?

We provide stylish and high-quality event rentals, including backdrops, decorative props, tables, chairs, and tents. We also offer optional setup and styling services to make your event stress-free.

. What types of events do you service?

We focus on creating elevated setups for birthdays, engagement parties, bridal showers, and intimate gatherings. While our style is best suited for adult celebrations, we’re happy to discuss custom setups for any event.

. How do I book rentals?

You can contact us via our website form, Instagram DM, or email. We’ll confirm availability, send you a quote, and secure your date with a deposit.

. How far in advance should I book?

We recommend booking at least 2–4 weeks ahead to ensure your preferred items are available, especially during busy seasons.

. Do you require a deposit?

Yes — a non-refundable deposit fee is required to reserve your date. The specific amount will be provided at the time of booking.

. Do you deliver and set up?

Yes! We deliver, set up, and pick up within our service area. Delivery fees vary based on location. Pickup-only is also available for select items.

. What areas do you service?

We are based in Houston, TX, and service the surrounding areas. Additional travel fees may apply for locations outside our primary service radius.

. What happens if something gets damaged?

A security deposit or damage waiver fee may be required for certain items. If damage occurs, costs will be outlined in your rental agreement.

. Can I customize the rentals?

Absolutely! We can style backdrops, mix decor, and coordinate colors to match your theme. Just let us know your vision during booking.

. What is your cancellation policy?

Cancellations made more than 14 days before the event will not owe the remaining balance, but deposits are non-refundable. Cancellations within 14 days may require full payment.